Store Policies

Terms of Use

Effective October 1, 2026

These terms cover purchases from the official CTRL+ALT+HAPPINESS store. They're written to be read, not skimmed past.

1. Who you're buying from

This store is operated by Merek Security Solutions, LLC through its publishing brand, CTRL+ALT+Press ("CTRL+ALT+Press," "we," "us," or "our"), based in Santa Fe, New Mexico. By placing an order, you agree to these Terms, our Refund & Returns policy, and our Shipping policy.

2. Orders and payment

Checkout is handled by Stripe on a secure, Stripe-hosted page. We never see or store your full card number. Your order is accepted when you receive a confirmation from us or from Stripe on our behalf.

If we can't fulfill an order — for example, a signed edition sells out or an item is listed in error — we'll tell you and give you a full refund.

3. Prices

Prices are listed in U.S. dollars. Shipping and any applicable sales tax are calculated at checkout before you pay. If a price on the store is ever shown in error, we'll contact you before fulfilling the order, and you can cancel for a full refund.

4. Pre-orders and signed editions

Pre-orders are charged when you place them and ship or deliver when the book is available. You can cancel a pre-order any time before it ships for a full refund.

Signed first editions are a limited number of first-edition copies, signed by hand. Supplies are limited.

5. Ebooks

Ebooks are licensed for your personal, non-commercial use. Please don't share, resell, or redistribute the file. Ebooks are delivered by email to the address you use at checkout.

6. School, team, and bulk orders

Staff Room and Classroom packs, and larger orders, are billed by invoice. The quote or invoice we send you sets out the price, shipping, and payment terms for that order; where it differs from these Terms, the quote or invoice governs.

7. Intellectual property

The text, cover art, book titles, the CTRL+ALT+Press name and marks, and the design of this store belong to Merek Security Solutions, LLC, its author, or its licensors, and are protected by copyright and trademark law. Buying a book gives you the book — not the right to reproduce it.

8. Not professional advice

CTRL+ALT+HAPPINESS and the material on this store are for general educational and informational purposes and reflect the author's views. They are not medical, psychological, legal, or other professional advice, and are not a substitute for care from a qualified professional.

9. Disclaimers and limitation of liability

The store is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim implied warranties, and Merek Security Solutions, LLC will not be liable for indirect, incidental, special, or consequential damages. Our total liability for any order is limited to the amount you paid for it. Nothing in these Terms limits rights you have under consumer-protection law that can't be waived.

10. Governing law

These Terms are governed by the laws of the State of New Mexico, without regard to its conflict-of-laws rules. Any dispute will be handled in the state or federal courts located in New Mexico.

11. Changes

We may update these Terms from time to time. Changes apply to orders placed after the new effective date shown above.